Rutgers University Dental Associates, Newark, NJ
Rutgers University Dental Associates - General Practice Dentistry in Newark, NJ 07103
See below for more information.
While I am happy with the service provided by my oral surgeon (Dr. Aziz), the center for dental and oral health is a HUGE issue. Not only was I lied to about being approved for my surgery. The resident surgeon told the hospital (UMDNJ) that I was approved and the staff should have sent in my documentation. When the OR staff/ nurses/ receptionist was ready to just send me home the resident surgeon assured them they would get the approval paperwork around 9am when the office opened. I was the 1st surgery of the day and it was about 6:30am at that time. The hospital staff let me go into surgery on the word of the resident surgeon and that was that. Until 3 months later when I received a extremely large hospital/surgeon/anesthesiologist bill in the mail stating i owed XX thousand of dollars for the procedure. Keep in mind When the surgeons office called me to schedule surgery I was told that all I had to pay was a $1000 deductible. I called numerous times between May 2011 and now and there has been nothing resolved. The billing office is never in when I call. I went into the office any they swear I was approved but still have not given me any proof. My insurance company at that time said I was denied twice the month before surgery and again after surgery. The surgeons office had submitted the documentation on those 3 occasions and again NEVER said I was denied!
General Practice - A general dentist is the primary dental care provider for patients of all ages. The general dentist is responsible for the diagnosis, treatment, management and overall coordination of services related to patients' oral health needs.
Please note that we examine every review / comment submitted on this web site. We understand that not all reviews are positive, however, when leaving a negative review, please be as objective as you can. We do not tolerate content that is lewed, derogatory or possibly harmful in any way. Such comments will be removed as soon as they are discovered. We encourage you to express yourself but please do so professionally.